We aim to dispatch all orders within 2 working days, subject to credit clearance and address verification.

General Informations

All Natrol products are dispatched from our warehouse.
All orders require a signature upon receipt.
We are unable to redirect orders once items have been dispatched.


Your order from the online shop will be shipped by GLS Parcel, Croatian Post or DPD Service. Please check current delivery prices on FAQ page.

Depending on the country of destination, delivery time is approximately 4 to 7 working days. Order cut-off times are provided as guidelines only and do not take into account possible delays caused by payment authorisation.


The Vital online shop delivers to the following EU countries: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Deliveries to countries not included in the list above are currently not possible for logistical reasons.

Dispatch Confirmation

You will receive a dispatch confirmation as soon as your package leaves our warehouse. Delivery takes approx. 4-7 working days. During this time, you can check the status of your package with your tracking number. If you have any further queries regarding delivery, please contact our Customer Services Team by filling the form below:

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