FAQs


By law, customers in the European Union have the right to cancel the purchase of an item within 14 days, beginning from the day you, or a third party indicated by you, receives your ordered item. Please check here for more.
We will charge you in Euro. Currency Converter rates on our pages are updated daily, but still, currency conversions are estimated and should be used for informational purposes only.
You will receive a dispatch confirmation as soon as your package leaves our warehouse. Delivery takes approx. 4-7 working days. During this time, you can check the status of your package with your tracking number.If your package does not arrive despite a confirmation of delivery, please enquire with your local GLS service point first. If a local GLS representative is not able to tell you where your shipment is, please contact our team and we will help you try to locate it. You can reach us at any time via e-mail at service@GoVital.eu
Payment via PayPal Express CheckoutWhen you select PayPal Express as your payment method at the checkout you will be automatically redirected to PayPal environment. Paypal Express Checkout allows you to pay by your credit card or PayPal account. PayPal account enables you to pay simply by entering your e-mail address and password. Your PayPal account will be charged with the corresponding amount and you will receive a confirmation of payment via e-mail.
Depending on the country of destination, delivery time is approx. 4-7 working days.
Your order from the GoVital.eu online shop will be shipped by GLS Parcel Service. Shipping costs are €7 (ex. VAT) for Zone1 (most EU Countries) and €12.00 (ex VAT) for Zone2 (Estonia, Finland, Greece, Latvia, Lithuania, Portugal, Spain, Sweden)Free shipping on orders €90 and up!
The Vital online shop GoVital.eu delivers to the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden. Deliveries to countries not included in the list above are currently not possible for logistical reasons.