What do I do if my package never arrives?

You will receive a dispatch confirmation as soon as your package leaves our warehouse. Delivery takes approx. 4-7 working days. During this time, you can check the status of your package with your tracking number.

If your package does not arrive despite a confirmation of delivery, please enquire with your local GLS service point first. If a local GLS representative is not able to tell you where your shipment is, please contact our team and we will help you try to locate it. You can reach us at any time via e-mail at service@GoVital.eu